Get answers to common questions about Justly’s AI-powered features, including how the AI works, persona styles, long-term memory, and how to get the most accurate and helpful responses.
Justly’s AI analyzes your journal entries to provide personalized insights and support.
How It Works:
- Analysis – The AI reads and understands your journal entries
- Pattern Recognition – Identifies recurring themes, emotions, and patterns
- Insights – Generates session summaries with mood tracking, struggles, and achievements
- Personalization – With Long-Term Memory (Premium), it remembers your patterns over time
- Guidance – Provides relevant prompts and reflections based on your journey
What It Does:
- Tracks your emotional patterns
- Identifies recurring themes and topics
- Highlights your strengths and improvements
- Suggests actionable next steps
- Adapts to your communication style
What It Doesn’t Do:
- Access the internet or external databases
- Store raw journal entries in long-term memory (only patterns)
- Replace professional therapy or medical advice
Learn more about How Justly’s AI Supports You and AI Limitations.
Yes! Justly offers multiple AI persona styles to match your preferences.
Available Personas (Premium):
- Balanced – Calm, neutral, and supportive
- Challenger – Direct, motivating, and action-oriented
- Sage – Reflective, philosophical, and insight-driven
- Relationship-Focused – Empathetic and connection-oriented
- Gen Z – Casual, modern, and conversational
How to Change:
- Start any journaling session
- Tap the persona dropdown in the top-left corner
- Select your preferred persona
- The AI adapts instantly for that session
Free users have access to the default Balanced persona. Premium users can switch between all personas.
Learn more about AI Persona Styles.
If you receive responses that seem inaccurate or unhelpful, here’s what you can do:
Immediate Actions:
- Try rephrasing your question or entry
- Switch to a different AI persona (Premium)
- Be more specific about what you’re looking for
- Provide more context in your journal entry
Understanding Limitations:
- The AI may occasionally include inaccuracies or “hallucinations”
- It doesn’t access the internet or external databases
- It’s designed for emotional support, not factual research
- It’s not a replacement for professional therapy
Getting Help:
- Contact support if issues persist
- Share specific examples of problematic responses
- We continuously improve the AI based on user feedback
Remember: Justly is designed to support your self-reflection journey, not to provide medical advice or replace professional care. For serious mental health concerns, please consult a licensed professional.