General FAQs

Find answers to common questions about Justly’s features, pricing, data privacy, and how the app works. These frequently asked questions help you get the most out of your journaling experience.

Is Justly free to use?

Justly offers both Free and Premium plans.

Free Plan includes:

  • Text journaling
  • Voice journaling mode
  • Weekly reflection reports
  • All AI insights and analytics
  • Up to 10 messages total
  • Default AI persona

Premium Plan includes:

Everything in Free, plus:

  • Long-term memory for contextual insights
  • Unlimited messages
  • Multiple AI coach personalities
  • Access to different guided journals
  • Session photos (AI-generated)

You can upgrade to Premium at any time to unlock unlimited journaling and advanced features.

Is my journal data private and secure?

Yes, your privacy is our top priority.

Privacy Features:

  • All journal entries are encrypted and stored securely
  • Your data is never shared with third parties
  • You have full control over your data at all times
  • You can delete your account and all data at any time

Security Measures:

  • Industry-standard encryption
  • Secure authentication
  • Regular security audits
  • Compliance with privacy regulations

For complete details, visit our Privacy & Data Security section.

Can I export my journal entries?

Yes, you can export your journal entries! Simply go to Settings, select Export Journals, and follow the prompts to download your journals. This makes it easy to keep a copy of your entries for your personal records or to use outside of the app.

Does Justly work offline?

No, Justly cannot work offline. An internet connection is required for all core features, including:

  • Saving journal entries
  • Generating AI insights and summaries
  • Syncing data across devices
  • Accessing your journals and app features

You will not be able to save your work, access past entries, or use AI-powered tools without an active internet connection. For the best experience, always use Justly while online.