Technical FAQs

1. Make sure you're signed in with the same account (the same Google, Apple, phone number or email) on both phones.
2. Check your internet connection.
3. Close and reopen Justly.
4. Update to the latest version.

Still missing? Contact support and tell us which entries are missing.

1. Close Justly completely and reopen it.
2. Restart your phone.
3. Update Justly from the App Store or Google Play.
4. Make sure your phone has free storage.

If it still crashes, contact support with your phone model, the app version and what you were doing when it crashed.

• Use the same sign-in method you signed up with: Google, Apple, phone number or email.
• Justly doesn't use passwords. For phone or email, enter the verification code we send you. If it doesn't arrive, check your spam folder and tap Resend Code.
• Check your internet connection and update the app.

Still stuck? Email support@justly.app with the email or phone number you used.

• It may be a Premium feature.
• Update Justly to the latest version.
• New features sometimes roll out gradually.

If you still can't find it, contact support.