AI Limitations & Professional Boundaries

While Justly provides valuable support, it has important boundaries:

Not a Replacement for Professional Care:

  • Justly is not a licensed therapist or clinician and cannot diagnose, treat, or provide medical advice.
  • It cannot manage mental health emergencies. If you experience thoughts of self-harm, suicide, or a severe crisis, contact a licensed professional or emergency services immediately.

Scope of AI Capabilities:

  • Justly does not access the internet, news, or external databases.
  • It cannot perform actions outside the app, such as sending emails, setting reminders, or changing device/app settings.
  • Responses may occasionally include inaccuracies or “AI hallucinations”—information that sounds plausible but is factually incorrect.

Best Practices:

  • Use Justly for introspection, reflection, and emotional processing.
  • Avoid relying on it for factual research or external guidance.
  • For questions or technical issues, contact support@justly.life.